Payments
- The development of the project will be initialized only once the mandatory initial payment is completed by the customer and received by the Developer.
- The customer will be responsible for making the payments for the development as two (2) separate instalments. Namely;
- Mid payment (50% of the proposed budget)
- To be paid after a demonstration of the progress of the development is given by the Developer to the customer.
- Final payment (Remainder of the payment due)
- To be paid once the project is completed
- Mid payment (50% of the proposed budget)
- The customer may request the Developer to make purchases to fulfil additional requirements for the project for which payments will have to be made in addition to the above.
- An invoice will be presented to the customer by the Developer confirming the acceptance of payments for each payment made.
- Modes of Payments: All payments made to Inforwaves under this Agreement shall be in Sri Lankan Rupee (LKR) currency in the form of cash, cheque, or electronic wire transfer. All cash and cheque payments (in favour of “INFORWAVES PRIVATE LIMITED” and crossed “A/C Payee only”) can be made at any branch of the Sampath Bank.
- Account No: 0018 1001 3539
- Account Branch : Ratmalana
- SWIFT Code: BSAMLKLX
- Branch Code: 018
- International card payments can be done through the Internet Payment Gateway provided.
- Payment of Invoices: All invoices shall be paid in full by the Customer within fifteen (15) days of receipt. All such payments shall be fully earned when due and non-refundable when paid.
- Overdue Invoices: Payments not made within fifteen (15) days from the invoice date shall bear interest rate from the invoice date until paid at a rate of one percent (1%) per day or the maximum rate permitted by applicable law, whichever is less. Inforwaves may suspend all services on seven (7) days written notice until the amounts outstanding are paid in full.
- Time is of the essence for all payments under this Agreement, and in the event of any payment due to Developer is collected at law or through an attorney-at-law, or under advice therefrom or through a law enforcement agency, Customer agrees to pay all costs of collection, including without limitation, all court costs, and reasonable attorney’s fees.
Refund Policy
- The customer is entitled to receive a refund of payments under the following circumstances:
- No response:
- The Developer has not responded to queries raised by the client within 07 working days.
- No response:
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- Non-delivery:
- The Developer did not deliver the scope of work within the delivery timeline indicated in the proposal or as agreed with the client.
- A grace period for the project completion will be given to the Developer in the case of the delivery being delayed due to unforeseen circumstances.
- Non-delivery:
- The customer will be eligible for a percentage of the payments made as a refund upon further discussion with the Developer depending on the progress made in the project.
- The above will apply for the proposed time frame only if the scope of work mentioned in the project proposal remains unchanged throughout the development. The required time will be extended if additional requirements or changes are introduced. The Developer will inform the new delivery date to the customer in such an instance.