The duration of the managed services depends on the size and contract between us and the customer. The period of project implementation will be addressed at the earlier stage
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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at +94740011224 or email us at [email protected] with your question
Top ten most popular FAQs
Do you offer support after deployment?
Inforwaves offers a number of maintenance plans that you can select from to go ahead with once your project is live. By opting for maintenance, you’ll be able to manage the project with ease and will help in the long run.
What exactly are Managed IT Services?
In short, Inforwaves IT Managed Services ensures that we take care of all the IT requirements. We handle the procurement, installation, technical support and IT personnel with any hardware and software you need. It also ensures that Inforwaves is your consulting and service staff, provides routine repairs and upgrades to your infrastructure, and supports your company in emergency situations.
What are the Payment Methods you accept?
We accept Bank Payments, Cheque Payments and Card Transactions only
Do you provide foreign countries with software solutions?
And. Yes, yes. We have drawn no boundaries in order to provide our services in any region.
How long can a management service contract last?
How can we reach you out?
You will use the chat live and all contact information can be found on the contact us page of the website
What does having Managed IT Services cost?
Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.
What if we have an IT agency internally already?
No problem! We provide scalable applications to satisfy unique requirements. Inforwaves keeps things convenient with an inexpensive and personalized flat-rate service plan regardless of if you are in necessity of a complete bundle of IT services and consultancy, security solutions or services desk assistance.
Are you offering any additional IT services not listed on the website?
Yes, we do. For more information, please contact us.
Have you any vacancies for jobs?
We haven’t any right now. When open, we will announce it on the website. Subscribe to the newsletter and keep posted on our email.